Rug Odour Removal Services
Accidents happen. But with the right care, their effects don’t have to be permanent. Our specialist urine removal treatment eliminates odours, protects delicate dyes, and restores the integrity of your rug — safely, thoroughly, and without compromise.
Why choose our urine removal service?
- Neutralises urine at a chemical level to stop odour and staining
- Prevents dye bleed and long-term fibre damage
- Safe for use on antique, silk, and naturally dyed rugs
Trusted expertise for delicate restorations
- Decades of experience in reversing pet-related rug damage
- Gentle but thorough process tailored to each rug’s condition
- Trusted by private clients and estate managers across London and beyond
Our Approach
Urine contamination is one of the most common — and most destructive — issues we treat. Left untreated, it not only causes odours but can destabilise dyes, degrade fibres, and leave permanent marks. Our approach focuses on neutralising the cause, not just masking the result.
01
Initial assessment & pH testing
We inspect and test the affected area to determine the extent of contamination. This helps us identify pH imbalance, urine salts, dye stability, and whether deeper treatment is needed.
02
Bath soak
The rug is immersed in a specially formulated solution that breaks down uric acid and eliminates odour-causing bacteria. This is not a surface spray — it’s a deep cleanse that treats the issue at its core.
03
Active flushing & rinse
Using a pump system, the bath solution is flushed repeatedly through the rug, lifting out the contaminants. This continues until the rinse water runs completely clear.
04
Cold water final rinse
To ensure no residue remains, the rug is rinsed thoroughly with softened cold water. This step is crucial for preserving fibre softness and colour integrity.
05
Drying and final inspection
Once clean, the rug is dried in a controlled environment to prevent browning or distortion, then inspected to confirm the odour is gone and the structure preserved.
"We had all but given up hope. After two other companies failed to remove the smell — and one made it worse — your team brought our rug back to life. It smells clean, feels soft, and looks stunning."
Chepstow Villas
Notting Hill, W11
Moth treatment
Fibre Protection
Our deep-penetrating moth treatment eliminates infestations and prevents long-term damage. Applied during and after cleaning, it protects wool, silk, and other natural fibres from moth activity.
Stain protection
Invisible Defence
Woolsafe®-approved and safe for fine fibres, our stain protection repels liquids and soiling. It creates a barrier that helps prevent permanent staining and makes maintenance easier between cleans.
Explore success stories & advice
Learn more about protecting and preserving your rugs with our tips and explore case studies that show the difference professional repair can make.
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