If you’re looking for specialist rug cleaning in London you have a large choice of companies to choose from. Or do you?
There are certainly many companies offering rug cleaning as a service but can they meet the criteria below?
Passion – The spark which ignites excellence
“Nothing great in the world has ever been accomplished without passion.” Georg Wilhelm Friedrich Hegel
My brother and I live and breath rugs. We’ve been involved in carpet care for our entire adult lives and probably always will. It’s passion that continues to push us towards excellence in an industry filled with mediocrity.
How Do You Describe Passion?
I love the feeling I get when I’m shown a rug by a client that hasn’t been washed in years and they ask me something like ‘Will it improve much?’ or ‘Do you think the rug will look brighter after it’s been cleaned? My mind flashes forward to me delivering the rug back and seeing the look on my customer’s face when I lay it out on their floor. I get excited about cleaning the rug before I’ve even loaded it on the van. To me that is passion.
Why is Washing Rugs So Satisfying?
When my brother and I started our company I was fresh out of school and working in the banking industry. We were cleaning carpets in the evening until the business could stand on it’s own two legs. I’ll never forget my mum telling me that she’d spoken to my grandad in Cyprus who couldn’t understand why I’d want to leave banking to become a cleaner. I told her that cleaning carpets may not give me status but it did give me something I’d never find in banking- job satisfaction.
Washing rugs is only half the job, although watching ugly ducklings transform into beautiful swans is extremely satisfying. Who wouldn’t be proud to see an old tired looking rug showing it’s true colours again? There’s also meeting new and existing clients (some of whom are really interesting), asking about the history of their rugs, giving rug care advice and providing a service that enhances our reputation. This creates a virtuous cycle of more clients and more beautiful rugs brought back to their former glory.
Rug Care Certifications
The rug cleaning certifications we’ve earned are a testament to the dedication we have to our industry. We’re proud to be able to produce evidence that we offer specialist rug cleaning in London:
- Master Rug Cleaner (MRC) – The undisputed king of rug care certifications
- Woolsafe® Approved Service Provider – This endorsement by the Woolsafe® Organisation shows our clients that we meet the highest standards of wool specific carpet care.
- National Carpet Cleaners Association (NCCA) Membership – Ongoing accreditation which ensures that members follow a code of conduct to protect consumers.
Your Rugs Are Safe With Us
Our number one priority once we have taken possession of a client’s rug is ALWAYS SAFETY FIRST. What does this mean? It means we are more than just a company that offers specialist rug cleaning in London. We are a company that is dedicated to looking after your rugs from door to door..
- Our insurance covers us for absolutely any eventuality, from when rugs are in our van (goods in transit cover) to when they are being washed (treatment risk) and when they are stored before re-delivery.
- The integrity of your rug is more important to us than impressing you with the results we can achieve. The carpet care industry is full of overzealous cleaners who’s main concern is getting fringes as white as possible or removing a certain stain at any cost. This is not the correct approach to adopt when washing rugs. No technique or treatment should ever take place if it will be detrimental to the life of the rug. We have the experience and skill to know how to get the balance right without overstepping the line from thorough to gung-ho.
FREE Pick-up & Delivery in London
We don’t charge for picking up and dropping your rugs back to you if you are in London (and sometimes out of London too). We’re even happy to pick up, store for a while, and then redeliver to a different address if you’re in the process of moving house. We want to make the process of having your rugs cleaned as smooth as possible.
Specialist Rug Cleaning in London – Testimonials
We have a huge client list of loyal and happy London residents who have been kind enough to offer words of praise to help our business to grow. Please take a look at our client testimonials and google reviews